FAQ's

When do you guys restock?

We have some products that are available all the time and others that are restocked weekly. We are currently working behind the scenes to make all models available all the time as we transition away from a restock system.

 

How long does it take to ship?

It can vary. Orders are processed on a 1st come, 1st served basis and the order queue may be larger one day vs. another. We try to give a reasonable estimate of order processing times for new orders at the Blue Banner at the top of the website.

What are your products made of?

Our products are made of skin safe platinum catalyzed silicone supplied locally in Texas, USA.

Are your products skin safe?

Yes, tested and safe.

Is packaging discreet?

Yes! All of our orders are shipped in a plain cardboard box with "AMI" listed as the sender name. When shipping internationally, we use the tariff code "970390 - Original sculpture and statuary, in any material" on all of our commercial invoices. 

Do you ship internationally?

Yes! By now we've shipped to almost every country in the world!

What shipping companies do you use?

We currently use United States Postal Service (USPS), United Parcel Service (UPS), and in some cases Dalsey Hillblom Lynn (DHL)

How much can I customize my order?

Our customization options are limited to the decal and color options currently available for purchase on our product pages. We are not able to make any modifications to our molds (IE: make a deer without a tail; make a canine without teats; make a scalie with different scale patterns; etc.).

 

What type of lubricant should I use with my toy?

We recommend that our toys be used with water-based lubricants only. Use of silicone-based lubricants with our products will degrade the material overtime and reduce the longevity of your toy.